This Privacy Policy outlines how Zerodel ("we", "our", or "us") collects, uses, shares, and protects your personal information when you access our website, mobile application, or any related services (collectively, the "Platform"). By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
When you register or use our services, we collect personal information you provide such as:
Full name
Email address
Mobile number
Delivery address
Location data (via GPS or network-based data)
Payment details (credit/debit card or mobile financial service info)
You may also choose to share optional profile information or communication preferences. You can update or delete your profile at any time.
We may collect certain information automatically through:
Your browser or device (e.g., IP address, device type, browser type, OS, referring URLs)
Your activity on the Platform (e.g., pages visited, duration, features used)
Cookies and similar tracking technologies
We use the information collected for the following purposes:
To provide, personalize, and improve our services
To process transactions and manage user accounts
To communicate with you about orders, support, or promotions
To analyze usage patterns and enhance system security
To comply with legal obligations
We use both session and persistent cookies to:
Maintain login sessions
Analyze traffic and usage
Remember your preferences
You can choose to disable cookies in your browser settings; however, some features may not work properly as a result.
We may use web beacons to understand the effectiveness of our communications and marketing campaigns.
We may use third-party tools like Google Ads to show relevant ads across the web. These tools may use cookies to serve interest-based ads.
We may use tools such as Google Analytics to collect aggregated, anonymized usage data to help us improve user experience. These tools do not collect personally identifiable information unless explicitly provided.
We do not sell your personal information. However, we may share your data with:
Service providers performing tasks on our behalf (e.g., payment gateways, logistics)
Merchants to fulfill your orders
Authorities, if required by law or for fraud prevention
All partners are contractually obligated to safeguard your data.
All payments on Zerodel are processed through secure, third-party gateways. We do not store your credit/debit card or MFS information on our servers. You are responsible for keeping your payment credentials safe.
We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data by contacting our support team.
Depending on your location, you may have the right to:
Access or update your personal information
Request deletion of your data
Withdraw consent at any time
We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, or misuse.
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting an updated version on the Platform. Continued use of the Platform constitutes your acceptance of such changes.
If you have questions or concerns about this Privacy Policy, please contact our support team via the Help Center or at support@zerodel.com.
Our Privacy Policy for Users 13 and Under
We take your privacy seriously. When you use our app, we may collect some information to make your experience better, like what features you use most so we can improve them. We will never collect your personal information, such as your name, address, or email, without a parent or guardian's permission. We will never sell or share your information with any third parties. Your data is protected by security measures to keep it safe. If you or your parents have any questions about this policy, please reach out to us.
By using Zerodel, you consent to the collection and use of your information as described in this Privacy Policy.
